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AlexB787 Author

Level 1

21 points

Apple Card not activatable

Since my #applecard lost its nice look, after a year of use I decided to order a replacement. Got a new card that wasn’t activatable. It was displaying an error. I chatted with #Apple/#GoldmanSachs support and the person on the line did something that deleted my physical card section completely from my Apple wallet.

The error was still there when I attempted activating my new physical card. Well, 5 hrs!!! of being on many chats and calls with Apple/Goldman Sachs. I had to verify my information and repeat exactly the same thing over and over again to every agent I was transferred to! As if they don’t have on their devices or cannot read notes/chat history etc. and as if the previous agent wouldn’t introduce me to them.

I complained about the issue on Nov 19th, yet it hasn’t been resolved. #GoldmanSucks! #appleissues

Posted on Nov 23, 2020 5:29 PM

Apple Card not activatable

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