i cant select my number to receive messages

yes i’ve tried to restart my phone, my number is on my apple id, but when i try to pick my number to receive messages there’s a buffering sign next to it and when i click my number it says remove number from imessage and facetime and my options are to cancel or remove and i don’t know what to do from here i’ve tried everything i could think of, can someone please help?


thanks.

iPhone 12 Pro, iOS 14

Posted on Nov 23, 2020 7:02 PM

Reply
1 reply

Dec 1, 2020 5:37 PM in response to moldymilk

Hello moldymilk,


Thanks for reaching out in Apple Support Communities. We understand that you're having trouble adding your phone number to use iMessage. We're happy to help. Restarting your iPhone is a great first step. Do you have the latest version of iOS 14 installed? In case you need to update, back up your iPhone to secure your data.


Check out the following support articles:


How to back up your iPhone, iPad, and iPod touch


Update your iPhone, iPad, or iPod touch


Add or remove your phone number in Messages or FaceTime


Cheers!

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i cant select my number to receive messages

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