Apple silicone phone case failed?

I’ve had a silicone phone case on my phone for the past few months. I took it off and found that the back of the phone is cracked in multiple spots. Am I at fault or can apple

do anything about it to be repaired? iPhone XS Max

Posted on Nov 23, 2020 7:24 PM

1 reply

Nov 23, 2020 7:32 PM in response to Community User

There is no case in this world that guarantees protection against the device cracking / breaking. The best the cases do is provide protections against scratches and short falls but no case guarantees any drops or cracks.

The silicon case is one of those cases that provides some protection against scratches however if your iPhone hits a hard surface with sufficient force then the iPhone is cracking.

I do not work for Apple and I am not affiliated with it. This is just my opinion.


Axel F.

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Apple silicone phone case failed?

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