Level 1

4 points

email question

Received email stating "problem with my payment information"

I have not changed anything on banking info

Diana

Windows, Windows 10

Posted on Nov 24, 2020 6:26 AM

Reply

Similar questions

email that says my credit card on file has issues I got an email from Apple saying there is a problem with my payment method.
782 1
I have received an email saying there is a problem with my payment information I have received an email saying there is a problem with my payment information. How do I know this is not a scam? [Re-Titled by Moderator]
817 1
concerning email from you i received an email from you saying that there is a problem with my payment information. Is this for real?
881 1

1 reply

Level 9

63,602 points

Nov 24, 2020 9:56 AM in response to 1328m69

When an email like that comes in out of the blue, it sounds like a phishing scam. See information in here:

Identify legitimate emails from the App Store or iTunes Store - Apple Support

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

email question

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up