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Gray screen with circle. Can get to utilities but disk repair can’t find a HD to install new operating system. Think I may need to dump the Impute right and reinstall from back up. Help !!!!q

Gray screen with circle. Can get to utilities screen but first aid can’t fix second HD entry. Says it can’t find OS.

Posted on Nov 24, 2020 8:30 AM

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Question marked as Top-ranking reply

Posted on Nov 24, 2020 8:38 AM

Please refer to Startup Screens Troubleshooting Steps, if you get to the end of the troubleshooting steps and it still will not start that means it is a hardware problem and time to take the computer to your local Apple Authorized Service Provider to be diagnosed.

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Gray screen with circle. Can get to utilities but disk repair can’t find a HD to install new operating system. Think I may need to dump the Impute right and reinstall from back up. Help !!!!q

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