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Screensaver comes on randomly and prevents use in Big Sur and M1

We have a new MacBook Pro M1 with Big Sur 11.0.1 and already in a half dozen instances the screensaver has come on in the midst of using the computer, despite having screensavers turned off. When the screensaver appears randomly, the computer becomes unusable and has to be restarted to function again.

Anyone else have this issue?

Interestingly, I am the guest user of this MBP and this started to happen on my GF's side after I once turned the screensaver on in my partition. I have since turned my screensaver setting off but it still happens. I think this should provide a clue to the engineers, because it only happens in the main user partition.

MacBook

Posted on Nov 24, 2020 8:39 AM

Top-ranking reply

Michael Tchong Author

Level 1

75 points

Posted on Nov 28, 2020 6:51 PM

Hi Grant, while you insist that Apple engineers cannot be reached by posting here, I do want to remind you that in 2013 Apple acquired Topsy, a social media monitoring firm to listen in on social media conversations and parse through the entire web to monitor sentiment. I can assure you that while individual engineers do not read these forums, product marketing generates reports of overheard bugs that cause negative sentiment. 🙂

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179 replies

zephyr70

Level 1

4 points

Jan 13, 2021 3:46 AM in response to GrandSwiss

Nope it didn’t work for me. Closing Laptop screen for about a sec or two and re-opening it is the least painful thing to do to recover from it.

Jan 13, 2021 9:36 AM in response to Michael Tchong

I just close the MB and open it again, seems the fasted way, since user switching won't work most of the time

Jan 13, 2021 8:36 PM in response to Michael Tchong

Has anyone tried the 11.2 Beta to see if this will be fixed?

m.arms

Level 1

9 points

Jan 14, 2021 8:52 PM in response to Michael Tchong

I have this issue as well. MacBook Air M1. Big Sur 11.1

I don't want to disable the quick login option.

I just close the lid and open it again.

Hopefully Apple is aware of this bug.

Sceetor

Level 1

4 points

Jan 16, 2021 10:21 AM in response to Michael Tchong

I am experiencing the same problem. Would be nice to get the solution or bug fix soon?

Jan 16, 2021 11:49 AM in response to Benacqui

Normally, the grass is greener on this side🙂 It‘s really unfortunate you’re confronted with this problem, until it gets fixed.

ccamart

Level 1

4 points

Jan 16, 2021 4:07 PM in response to Ralph6410

Same issue on my MBP M1 on Big Sur. Screensaver pops randomly while using the computer. Waiting for a fix since this is really annoying!

Benacqui

Level 1

4 points

Jan 17, 2021 3:29 AM in response to ccamart

It would be nice to revert the status of this thread back from "Solved" to "Hot burning issue that needs fixing before someone really looses it and does something very bad..."

m.arms

Level 1

9 points

Jan 17, 2021 7:45 AM in response to Benacqui

Yep, bugs, everywhere you go. There's no utopia OS yet.

Benacqui

Level 1

4 points

Jan 18, 2021 11:11 PM in response to Made-In-Italy

I would say the Alt key is the one you are looking for...

Jan 19, 2021 2:58 AM in response to Benacqui

I should have mentioned that I have a MacBook Pro Early 2015, currently running on the latest version of Big Sur.

Jan 19, 2021 4:37 AM in response to Benacqui

This is a solution unless your company's security rules don't allow you to to set the idle time to 0...

Jan 21, 2021 11:18 PM in response to zephyr70

For me, this is not the solution but another workaround. According to my company‘s security rules, having no screen saver is a security issue.

_tzaks_

Level 1

12 points

Jan 22, 2021 5:09 AM in response to Miss Blanca

I have this same problem and get around it the same way you do. I have the MacBook Air with M1 and its on Mac OS Big Sur.

Munjid

Level 1

4 points

Jan 24, 2021 8:07 AM in response to Michael Tchong

I have MacBook Air M1 and I am facing the same!!!!! I have two accounts only on the PC, me as admin and my son as admin too???? what shall I do !! this is my first Mac ever!!!! I hat it

Screensaver comes on randomly and prevents use in Big Sur and M1