Screensaver comes on randomly and prevents use in Big Sur and M1

We have a new MacBook Pro M1 with Big Sur 11.0.1 and already in a half dozen instances the screensaver has come on in the midst of using the computer, despite having screensavers turned off. When the screensaver appears randomly, the computer becomes unusable and has to be restarted to function again.


Anyone else have this issue?


Interestingly, I am the guest user of this MBP and this started to happen on my GF's side after I once turned the screensaver on in my partition. I have since turned my screensaver setting off but it still happens. I think this should provide a clue to the engineers, because it only happens in the main user partition.

MacBook

Posted on Nov 24, 2020 8:39 AM

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Posted on Jan 21, 2021 4:23 PM

I have filed a bug report on screensaver issue and just finished a call with Apple support. They have provided a solution and it did worked for me. Screensaver didn't show up yet. My machine is "MacBook Pro (13-inch, M1, 2020)".


Issue below command by launching Terminal app (Finder -> Applications -> Utilities -> Terminal) from your admin login account. Please make sure to type as shown below as these commands are case sensitive.


sudo defaults write /Library/Preferences/com.apple.screensaver loginWindowIdleTime 0

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179 replies

Dec 20, 2020 7:00 AM in response to fgtnfire1

Lots of ideas about what might cause this issue have been floated (and rejected) here, and the idea about Hot Corners was an early guess, and quickly rejected.


The ongoing issue seems to be related to Fast User Switching -- where you log in a second user on top of the first User without logging the first User out. Even if the backgrounded user does not have settings for screensaver, it seems to come on anyway.

Dec 28, 2020 1:18 AM in response to Grant Bennet-Alder

Grant, your hypothesis doesn‘t seem to hold. I have two accounts on my M1 macMini, but my wife was not logged in, when „ScreenGate“😀 happened to me.

I use two workarounds

1) Right clicking in the screen saver makes the unlock screen appear where you can enter your password. Don‘t enter the password but click on „change user“ at the bottom of the screen. All accounts on your computer appear. Chose your own one, login and you‘re in.

2) I set my macMini to not go to sleep and my monitor to turn off after 5 minutes. When „ScreenGate“ happens, wait until screen turns off, hit a key on the keyboard and you‘re back in again.



Jan 17, 2021 7:51 AM in response to Benacqui

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No engineering action is based on reports posted on these forums. The status of this thread will not have any impact or problem resolution.


Engineering action is based ONLY on Bug Reports filed through Apple Support, and items returned from service visits. If you have an ongoing problem and cannot get by with the work-arounds already posted here, be sure to contact support and have them file a Bug Report. The link to get started is at the top of every forum web page.

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Screensaver comes on randomly and prevents use in Big Sur and M1

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