Screensaver comes on randomly and prevents use in Big Sur and M1

We have a new MacBook Pro M1 with Big Sur 11.0.1 and already in a half dozen instances the screensaver has come on in the midst of using the computer, despite having screensavers turned off. When the screensaver appears randomly, the computer becomes unusable and has to be restarted to function again.


Anyone else have this issue?


Interestingly, I am the guest user of this MBP and this started to happen on my GF's side after I once turned the screensaver on in my partition. I have since turned my screensaver setting off but it still happens. I think this should provide a clue to the engineers, because it only happens in the main user partition.

MacBook

Posted on Nov 24, 2020 8:39 AM

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Posted on Jan 21, 2021 4:23 PM

I have filed a bug report on screensaver issue and just finished a call with Apple support. They have provided a solution and it did worked for me. Screensaver didn't show up yet. My machine is "MacBook Pro (13-inch, M1, 2020)".


Issue below command by launching Terminal app (Finder -> Applications -> Utilities -> Terminal) from your admin login account. Please make sure to type as shown below as these commands are case sensitive.


sudo defaults write /Library/Preferences/com.apple.screensaver loginWindowIdleTime 0

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179 replies

Dec 7, 2020 7:16 AM in response to Michael Tchong

Thanks, tried and seemed to work for a while, then randomly started again. Frustrating.


Has anyone noticed that when you initially go to the screensavers tab, it has to “build” first before you can see the screen savers?

Forgot to mention in last post, but I noticed this happening twice, once on the first MBA (since retuned after support determined some hardware issue) and now with the replacement. It only happens once, the the tab is active consistently after that. Wonder if I never clicked on the tab in the first place, the screensaver issue would not have started?

Dec 7, 2020 1:16 PM in response to Michael Tchong

Thanks for this tip. I've just applied it - will see how it goes.

I've also had the same issue, ended up with reinstalling OS and ultimately making MBA 2020 M1 unbootable, as I hit the other known issue as described here: https://discussions.apple.com/thread/252137328 Ended up recovering it from second Mac - this is really dissapointing that system reinstallation requires second Mac with quite modern spec to begin with (supporting Apple Configurator 2).

Therefore I'm after full system recovery now and Screensaver started again despite the fact being set "Start after: Never".

What has changed though I was able to go back to the system without the need of putting it to Sleep (which was the case before reinstall).

Either way, I've scheduled a call with support and also will try to report it as a bug, as this surely shouldn't be the case.


Dec 7, 2020 1:55 PM in response to adas3012

it didn't take too long... Issue reoccurred again despite the battery and power adapter settings turn display off after set to Never in addition to Screensaver set to Never.

One more question - I'm wondering if setting multiple users on Mac can be contributor to this one, i.e. lack of action on other account can kick off screensaver on the account that is being used for some reason.

Can you confirm you are and have been encountering this issue with single or multiple users configured on MacOS?

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Screensaver comes on randomly and prevents use in Big Sur and M1

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