Screensaver comes on randomly and prevents use in Big Sur and M1

We have a new MacBook Pro M1 with Big Sur 11.0.1 and already in a half dozen instances the screensaver has come on in the midst of using the computer, despite having screensavers turned off. When the screensaver appears randomly, the computer becomes unusable and has to be restarted to function again.


Anyone else have this issue?


Interestingly, I am the guest user of this MBP and this started to happen on my GF's side after I once turned the screensaver on in my partition. I have since turned my screensaver setting off but it still happens. I think this should provide a clue to the engineers, because it only happens in the main user partition.

MacBook

Posted on Nov 24, 2020 8:39 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2021 4:23 PM

I have filed a bug report on screensaver issue and just finished a call with Apple support. They have provided a solution and it did worked for me. Screensaver didn't show up yet. My machine is "MacBook Pro (13-inch, M1, 2020)".


Issue below command by launching Terminal app (Finder -> Applications -> Utilities -> Terminal) from your admin login account. Please make sure to type as shown below as these commands are case sensitive.


sudo defaults write /Library/Preferences/com.apple.screensaver loginWindowIdleTime 0

Similar questions

179 replies

Mar 2, 2021 5:30 AM in response to Ralph6410

@Ralph6410:


Actually when you might have been having fun with your Apple Lisa, I was teaching myself DOS with my IBM XT. Good times.


The M1 is great. My wife uses for personal and work but does not have a lot of video calls. Meanwhile my entire job is video calls. I would have upgraded to Big Sur on day 1 but didn't have time.... and then was dealing with the M1 and realized that it was a Big Sur issue. Lucked out. When they have the M2 (or whatever) MBP next year, I will be pre-ordering. But this whole experience made me hesitate to upgrade to the next OS, which I normally love to do because it would be a major cost to be offline for a day, if I could not do video calls.


On a separate note, that same MBA M1 has recommended battery service from day 1. I thought it was a software glitch because the battery has been fine but have to find a time to give it up for a week to take in for service.

Mar 2, 2021 5:42 AM in response to ddkjfsd

Never an Apple fan, back in the Lisa days I was struggling with a Franklin Ace and CPM. Recently I bought an iPad, liked "some" of the features and sprung for a MBA M1. (emphasis on some features)

I agree upgrading one OS for a new OS is fraught with danger... I still have Windows 7 on most of my computers. But incremental bug fixes, I say... go for them.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Screensaver comes on randomly and prevents use in Big Sur and M1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.