You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

headphone safety

Dear Community, Dear Apple,


How do I turn headphone safety off? I paid 5699 PLN (region - Poland) which is around $1517,20 for my new iPhone 12 Pro Max, I had to buy earphones because for that much money you did not include those in the box and now I cannot even decide how loud I want my music to play?!


How is it possible that other people running iOS 14.2 on older devices have possibility to turn that off and use their phones as they want and I'm not? This is discriminating!


Let's go further - are you going to decide how long phone calls can I make? Or maybe you are going to disable a camera during some hours accordingly to whatever you think is best?


I have already tried reseting data in Settings -> Health -> Data Access & Devices -> Headphone Audio Levels & Headphone Notifications - it did not help at all!


Is there a solution for this or am I stuck with this worthless but extremely expensive piece of crap?

Posted on Nov 24, 2020 10:57 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 24, 2020 11:17 AM

FYI: These are user-only forums. You are not speaking to Apple. if you need to speak with Apple Support, then contact product and tech support: ➔ Contacting Apple for support and service including international calling numbers. Furthermore, if you want to provide a direct feedback to Apple then please leave feedback here ➔ Product Feedback - Apple


Axel F.

5 replies
Question marked as Top-ranking reply

Nov 24, 2020 11:17 AM in response to Pabl0000

FYI: These are user-only forums. You are not speaking to Apple. if you need to speak with Apple Support, then contact product and tech support: ➔ Contacting Apple for support and service including international calling numbers. Furthermore, if you want to provide a direct feedback to Apple then please leave feedback here ➔ Product Feedback - Apple


Axel F.

headphone safety

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.