You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Update problem

I want to download Amazon prime and Disney + to my iPad, but it says I need ios12. My iPad says its software is up to date on 10.33. What can I do?

Posted on Nov 24, 2020 4:15 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 24, 2020 6:40 PM

Your over 8-year old, iOS 10.3.3 iPad 4th generation is too old and has been completely unsupported for the past 2-3 years, or so.

Your iPad is too old, now.


Sorry.


If you need/want current, updated apps, then you to really seriously consider a new iPad model of a “newer” , used iPad model capable of running the latest iPadOS versions.

There are plenty of newer, older iPad models that can run the current iPadOS 14 versions.



Sorry & Best of Luck to You!

1 reply
Question marked as Top-ranking reply

Nov 24, 2020 6:40 PM in response to BeeLin207

Your over 8-year old, iOS 10.3.3 iPad 4th generation is too old and has been completely unsupported for the past 2-3 years, or so.

Your iPad is too old, now.


Sorry.


If you need/want current, updated apps, then you to really seriously consider a new iPad model of a “newer” , used iPad model capable of running the latest iPadOS versions.

There are plenty of newer, older iPad models that can run the current iPadOS 14 versions.



Sorry & Best of Luck to You!

Update problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.