Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cracked screen repairs

My daughter has an iPad Pro 11inch bought in April 2020

she has dropped it and it has hairline cracks all over the screen but still fully functional.

how much to get it fixed. Am I reading Apple repairs right and it’s $829 to get screen repaired?


iPad Pro 11-inch Wi-Fi

Posted on Nov 24, 2020 4:44 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 24, 2020 5:30 PM

The device warranty obviously doesn’t cover accidental damage and smashed screens. A out-of-warranty repair is often quoted as c.60% of the “as new” price of the iPad.


As Apple don’t actually offer a repair service for iPad, for qualifying devices that are still in support, an exchange for a reconditioned iPad of the same model and specification is usually offered - in lieu of an actual repair.


If you had purchased the optional AppleCare+ coverage, the cost would be reduced to a nominal excess/deductible.

Similar questions

2 replies
Question marked as Top-ranking reply

Nov 24, 2020 5:30 PM in response to makalab123

The device warranty obviously doesn’t cover accidental damage and smashed screens. A out-of-warranty repair is often quoted as c.60% of the “as new” price of the iPad.


As Apple don’t actually offer a repair service for iPad, for qualifying devices that are still in support, an exchange for a reconditioned iPad of the same model and specification is usually offered - in lieu of an actual repair.


If you had purchased the optional AppleCare+ coverage, the cost would be reduced to a nominal excess/deductible.

Cracked screen repairs

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.