ProctorU unable to share screen

I just spent over 6 hours troubleshooting screen access with ProctorU. I went into system settings, privacy and security, screen recording, camera, and allowed access, but it still doesn't work. Using Catalina 10.15.7.

I have to take this exam. Any fixes?

MacBook Air 13″, macOS 10.15

Posted on Nov 24, 2020 6:17 PM

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1 reply

Dec 2, 2020 6:10 PM in response to LaurenceH

Hi LaurenceH,

Thanks for using Apple Support Communities. We understand you're running into an issue using ProctorU on your Mac. We're happy to provide some information to help.

It sounds like you've already worked hard to get this resolved. We want to share the resource below with you as it addresses some helpful information for using ProctorU with macOS Catalina and later.

MacOS X Catalina And Big Sur Users - Important Notice - ProctorU

If those steps don't work, we recommend using the additional support option at that link to work with ProctorU support.

Thanks.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ProctorU unable to share screen

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