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iPhone 12 Pro Max screen blink when deleting e-mail from mail app

My iPhone 12 Pro Max screen blink when deleting e-mail from apple mail app. When I touch the delete icon it delete’s the e-mail, but before it shows the new e-mail the screen blink. Please help. Thanks in advance.

Posted on Nov 25, 2020 6:00 AM

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3 replies

Dec 3, 2020 8:32 AM in response to SmileSmileMore

Hello SmileSmileMore,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are having an issue with your iPhone when deleting emails in the Mail app. If you haven't already, please force close the Mail app and restart your iPhone as iOS clears cached data and does other system optimizations when you turn your iPhone off and on.



Force an app to close on your iPhone, iPad, or iPod touch

Restart your iPhone



Next, make sure your iPhone is fully up to date, as the updates contain stability fixes that can resolve issues like yours, as well as important security updates to keep your iPhone safe.



Update the iOS software on your iPhone, iPad, or iPod touch



Cheers!

Dec 3, 2020 8:50 AM in response to SmileSmileMore

Thanks for replying, SmileSmileMore, and that additional info, it really helps! At this point, we would like you to reinstall iOS on your iPhone; this will help us isolate the situation further. Reinstalling iOS should not affect any of your data, but it is always a best practice to make sure you have a current backup in either iTunes or iCloud.



How to back up your iPhone, iPad, and iPod touch

Transfer photos and videos from your iPhone, iPad, or iPod touch


Once you have a current backup, follow the steps from the "If your device turns on but gets stuck during start up" section in this article:


If your iPhone, iPad, or iPod touch won't turn on or is frozen


Use the “Update” option and not “Restore” and these steps will reinstall iOS. Keep in mind that these steps were written for a different issue, but they will still help us isolate the situation further.



Have a great day and thanks for using the Apple Support Communities!

iPhone 12 Pro Max screen blink when deleting e-mail from mail app

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