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Level 1

4 points

Apple tv help

We cannot get out of the screen that just has the two options computers or settings. We also cannot update the apple tv, or sign into itunes

Apple TV

Posted on Nov 25, 2020 10:33 AM

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Urquhart1244

Community+ 2024

Level 10

140,110 points

Posted on Nov 25, 2020 12:51 PM

When an Apple TV (2nd or 3rd generation) just shows Computers and Settings, then that means that it has no functional connection to the internet. (All the other icons are normally loaded from remote servers.)

If your Apple TV won't connect to Wi-Fi - Apple Support

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Apple tv help

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