Apple tv help

We cannot get out of the screen that just has the two options computers or settings. We also cannot update the apple tv, or sign into itunes

Apple TV

Posted on Nov 25, 2020 10:33 AM

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1 reply

Urquhart1244

Level 10

146,746 points

Nov 25, 2020 12:51 PM in response to Jrudmann0420

When an Apple TV (2nd or 3rd generation) just shows Computers and Settings, then that means that it has no functional connection to the internet. (All the other icons are normally loaded from remote servers.)

If your Apple TV won't connect to Wi-Fi - Apple Support

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