during new installation Catalina MacMini does not recognise wireless keyboard

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during new installation Catalina MacMini does not recognise wireless keyboard

Hi, I am close to desperate by solving the apple hen and egg conundrum: during new installation of Catalina on MacMini it does not recognise wireless keyboard. And because it is not recognised and no application bars are visible, I cannot activate the bluetooth function. Switching on with discovery mode does not help either. no letter input possible. USB mouse also can not access bluetooth or any other function associated with the app bars. Any way out without a "tailed keyboard"?

Posted on Nov 26, 2020 2:40 AM

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Answer 1

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bailier

Community Specialist

Dec 3, 2020 5:38 PM in response to stephan0

Hello stephan0,

Thanks for reaching out in Apple Support Communities. We understand that you're having trouble connecting your wireless keyboard and the USB mouse can't access Bluetooth or any other function associated with the app bars. We'll do our best to help. Have you tried restarting your Mac? A restart can help to refresh the OS and connections.

during new installation Catalina MacMini does not recognise wireless keyboard

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