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Hello everyone! I have an issue on my iPhone 11 pro max since using iOS 14, my Bluetooth always turn off by itself and also turn back on by itself too and I can’t use airpods with my iPhone properly!! Does anyone knows how to solve this problem? Thank you
iPhone 11 Pro Max, iOS 14
Dear sir
I’ve done reinstalled iOS software follow your instructions but still meet the same problem. The Bluetooth disconnected and and turn off for a short period of time auto turn on by itself. Help me
Dear sir
I’ve done reinstalled iOS software follow your instructions but still meet the same problem. The Bluetooth disconnected and and turn off for a short period of time auto turn on by itself. Help me
Hello jdo,
thank you for your suggestion about my issue on my iPhone but i live in Cambodia county which doesn’t have apple store. So that I can’t contact them for checking about this issue. Anyway i will wait for another update. Thank you
have a good day!!!
Hello hengheng0621,
Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are having an issue with Bluetooth on your iPhone turning off unexpectedly. First, make sure your iPhone is fully up to date, as the updates contain stability fixes that can resolve issues like yours, as well as important security updates to keep your iPhone safe.
Update the iOS software on your iPhone, iPad, or iPod touch
If you are still having this issue, your next step is to reinstall iOS on your device; this will help us isolate the situation further. Reinstalling iOS should not affect any of your data, but it is always a best practice to make sure you have a current backup in either iTunes or iCloud.
How to back up your iPhone, iPad, and iPod touch
Transfer photos and videos from your iPhone, iPad, or iPod touch
Once you have a current backup, follow the steps from the "If your device turns on but gets stuck during start up" section in this article:
If your iPhone, iPad, or iPod touch won't turn on or is frozen
Use the “Update” option and not “Restore” and these steps will reinstall iOS. Keep in mind that these steps were written for a different issue, but they will still help us isolate the situation further.
Cheers!
Thanks for replying, hengheng0621, and that additional info, it really helps! Since you are still having an issue with this after following the steps suggested, please contact Apple directly for further help with your situation:
Have a great day and thanks for using the Apple Support Communities!
Bluetooth suddenly turn off and auto back on
