Using macOS Catalina on 2017 (Big Sur Compatible MecBookPro with 128GB storage. Have 19GB "free" storage, but 50GB in "other" storage. Cannot access "other" storage (greyed out), and unsure if safe to simply "delete" the 50GB which seems related to my Samsung mobile phone apps and Kies media transfer app (unsupported as 32bit app). Do I HAVE TO purchase additional hardware memory? If so, how much would that cost?
Greetings FlyingGeezer,
Thanks for visiting the Apple Support Communities! It seems you're unable to account for the Other storage used by your Mac.
Other storage is storage taken by data that doesn't fall into the provided categories listed in macOS. Often times, the Other storage is personal data, or 3rd party data from other apps. You may wish to check with the app developers for information on where their apps store the data for the apps you're interested in deleting.
How to free up storage space on your Mac - Apple Support
Apple doesn't support upgrading the storage for the 2017 MacBook Pro. You can see information for using an external storage device in the link below:
Use external storage devices with Mac - Apple Support
Kind regards.
Greetings FlyingGeezer,
Thanks for visiting the Apple Support Communities! It seems you're unable to account for the Other storage used by your Mac.
Other storage is storage taken by data that doesn't fall into the provided categories listed in macOS. Often times, the Other storage is personal data, or 3rd party data from other apps. You may wish to check with the app developers for information on where their apps store the data for the apps you're interested in deleting.
How to free up storage space on your Mac - Apple Support
Apple doesn't support upgrading the storage for the 2017 MacBook Pro. You can see information for using an external storage device in the link below:
Use external storage devices with Mac - Apple Support
Kind regards.
Thanks. This was helpful and solved my problem. I now have created enough space in memory to allow upgrade to Big Sur, but after reading the details associated with Big Sur, I have decided to wait to upgrade and continue with Catalina for now as it has no particular "quirks" or problems as indicated in the "Communities" dialogues.
Unable to Upgrade macOS to Big Sur
