Lost arcade with Apple One Premier

I signed up for Apple One Premier a few weeks ago, but my wife and I lost access to Arcade.


I cancelled my individual Arcade but then immediately joined Apple One Premier.


What went wrong?


Julian

iPad Air, iOS 12

Posted on Nov 26, 2020 6:09 PM

Reply
2 replies

Dec 4, 2020 4:19 PM in response to julian926

Hello julian926,


It sounds like you have some issues with Apple One Premier. We will be happy to provide you with some information to help.


If you already have an Apple Arcade subscription, or any of the other subscriptions that you can bundle with Apple One, you would not want to cancel the subscription. It will switch over when you are billed for the first time with Apple One. The article below provides more information.


Get Apple One


If you have additional questions or you're still unable to access Apple Arcade, you'll want to reach out to Apple Support.


Contact Apple for support and service


Cheers!

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Lost arcade with Apple One Premier

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