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Level 1

18 points

Apple Arcade not accessable through Apple One

I had a free trial of Apple Arcade. When the trial was about to end I switched to Apple One but was still charged for Arcade. I asked for a refund, which I got but now I don’t have access to Arcade anymore. Apple Music works fine and I have the increased amout of iCloud storage that comes with Apple One. What should I do to get Arcade?

Posted on Mar 27, 2021 12:32 AM

Best reply

turingtest2

Level 10

273,167 points

Posted on Mar 27, 2021 6:22 AM

I'm not sure there is anything you can do from your end. Reach out to Apple Support and ask for assistance.

tt2

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Apple Arcade not accessable through Apple One

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