Ipad pro 11" Microphone not working
I am having trouble with the microphone on my ipad pro 11". It does not work on voice memos or on facetime. It does work when. recording videos. Has anyone else had this issue?
iPad Pro 11-inch Wi-Fi
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User profile for user:
nbotros
User level:
Community Specialist
Hello johnydub,
Welcome to Apple Support Communities. We understand you are having issues with your iPad's microphones, and we'd be happy to look into this with you.
We need to see if we can further isolate what is going on. To do so, please test the following and let us know your results:
- Can Siri hear you when asking a request when the screen is facing up?
- Perform the following steps and let us know if you hear sound:
1. Set the ring/silent switch to ring (if the device has one)
2. Navigate to Settings > Accessibility
3. Scroll down to the [Hearing] section
4. In Audio/Visual, slide the audio volume balance slider all the way to the right
5. Navigate to Settings > Sounds & Haptics (or Sounds) > Ringtone
6. Tap on a ringtone to play it
7. Listen to the sound from the receiver or speakers
Also, check out the steps in the following link, and let us know the results (we understand this resource is written for iPhone, but the steps are similar):
If the microphones on your iPhone aren't working
We'll be waiting for your response. Kind regards.