Purple front camera.

My front camera is purple only when dark. When I go outside, there’s less purple. I’ve noticed, the more light there is, the less purple my screen is. I’ve turned my phone off and on, restart my settings, restart my entire phone and nothing. I don’t know how to fix this, get back to me!

iPhone 11 Pro

Posted on Nov 26, 2020 10:09 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2020 2:05 AM

you may have a hardware problem

First try a forced restart

https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios

If that does not help the  next procedure would be to backup then restore your device to factory, and setup the device without restoring a backup, to see if the issue is replicated. 

Here is a guide for those steps:

Backup and restore

How to back up your iPhone, iPad, and iPod touch


Restore your iPhone, iPad, or iPod to factory settings

if ok

restore from backup.

else arrange a repair

https://support.apple.com/en-gb/iphone/repair/service

1 reply
Question marked as Top-ranking reply

Nov 27, 2020 2:05 AM in response to Dianaxnavarro

you may have a hardware problem

First try a forced restart

https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios

If that does not help the  next procedure would be to backup then restore your device to factory, and setup the device without restoring a backup, to see if the issue is replicated. 

Here is a guide for those steps:

Backup and restore

How to back up your iPhone, iPad, and iPod touch


Restore your iPhone, iPad, or iPod to factory settings

if ok

restore from backup.

else arrange a repair

https://support.apple.com/en-gb/iphone/repair/service

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Purple front camera.

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