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Sharing name and photo not available...sharing photo is not available because iCloud and iMessage accounts are different or are not signed in... Please I need help !

Posted on Nov 27, 2020 1:28 AM

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Posted on Nov 27, 2020 2:09 AM

Double check that the iCloud account email is the same one that is used for Messages activation. Here is how:


  1. Open Settings ➔ Tap on Apple ID (Your Name at Top) ➔ Look at the bottom of your Apple ID. There should be an email address. Make note of it.
  2. Open Settings ➔ Messages ➔ Send & Receive : All the way down should be Apple ID and an email address. This email address must be the same as the one noted in Point 1.


Axel F.

3 replies
Question marked as Best reply

Nov 27, 2020 2:09 AM in response to alukofromberger

Double check that the iCloud account email is the same one that is used for Messages activation. Here is how:


  1. Open Settings ➔ Tap on Apple ID (Your Name at Top) ➔ Look at the bottom of your Apple ID. There should be an email address. Make note of it.
  2. Open Settings ➔ Messages ➔ Send & Receive : All the way down should be Apple ID and an email address. This email address must be the same as the one noted in Point 1.


Axel F.

Sharing name and photo not available...sharing photo is not available because iCloud and iMessage accounts are different or are not signed in... Please I need help !

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