I need help $400 I was sent in Apple Cash is just gone

My mom sent me $500 when I went to except it it said that I could only except 100 of it I said OK I hit the prompt to except only 100 expecting that that would happen four more times and it never did and now the rest of the 400 is nowhere to be seen. I called my bank to and they’re not seeing anything and can’t help me either

iPhone 11 Pro Max, iOS 14

Posted on Nov 27, 2020 7:37 AM

Reply
1 reply

Dec 5, 2020 9:12 AM in response to _Libby

Hello _Libby,


We see that you're having some trouble with a transfer of funds into your Apple Cash account and that not all of it transferred. Details on trouble with Apple Cash can be found here:


If you can't send or receive money in Messages with Apple Cash - Apple Support


There is a section titled "If you need help with a transaction in Apple Cash" which directs to Contact Apple Support for assistance with transactions.


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I need help $400 I was sent in Apple Cash is just gone

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