Hi, I have a very similar issue. I had bought and updated my iPhone 12 Pro Max (IOS 14.4) (Early Oct 2020 Manufacturing) over the air from my old iPhone XS two days back.
- Followed a step-by-step process to connect my Tag Heuer Connected Watch only to find it no longer connects.
- I tried connecting the same to my wife's iPhone 12 Pro Max (IOS 14.3) and this time the watch connected seamlessly.
- I tried connecting other Andriod Bluetooth devices to my iPhone12 Pro Max, and I am unable to view them under Bluetooth> available devices. While I am able to connect the same devices to my wife's iPhone 12 Pro Max.
- I then contacted customer care and after showing them the above through screen share, they concluded that this is a 3rd party issue and mentioned to me that I need to contact the 3rd party manufacturer for the same.
It's very clear to me that this is not a 3rd party issue. If it was a 3rd party issue the watch would have not connected to my wife's iPhone 12 Pro Max.
I think this is either or a combination of the following issues :
A. The issue is with the IOS 14.4 update
B. This is a hardware issue.
C. Or a Combination of both
Details of the issue that I am facing: When I transferred my data from my iPhone Xs over the air to my iPhone 12 Pro Max, the Bluetooth settings were transferred over as well. If so and in ideal circumstances, the Bluetooth devices should connect. But the strange thing is that it is not even showing up in the available Bluetooth device list. What's even stranger is that I can see that the watch is connected as per the control center. Another proof of the same is that the Wear OS app on my phone is suggesting that I need to forget the watch and reconnect. Unfortunately, as the watch does not appear under the Bluetooth settings menu, I am unable to forget the watch.
Apple needs to address this immediately and I don't think it's correct to pass it on as a 3rd Party issue. Do let me know if there is a solution to the same?
(P.S. I have reset the watch to factory settings every time before connecting it to each of the iPhone 12 Pro Max.)