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My mic on my iphone11 is not functioning when I make a call. Voice memo works video it works. I have tried all the tricks on this page, but no luck. Any advice?
iPhone 11, iOS 14
Seems you have already followed:
If the microphones on your iPhone aren't working - Apple Support
What I would recommend in addition is to see if there is a difference if you call with facetime audio, or regular cellular.
If issue happens only with cellular I would recommend to call your carrier.
If issue persists on facetime audio, try a clean install.
You can try a clean install of your device after a factory reset:
First make sure you have a backup
How to back up your iPhone, iPad, and iPod touch - Apple Support
Then factory reset your device:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
And set it up without a backup. See if the issue persists.
If it still does not work it is a hardware issue and will need service:
Contact Apple for support and service - Apple Support
If that solved it there was a software issue. Try restoring the backup and see if it still works.
if that made the problem come back the backup is the problem
Good luck!
Seems you have already followed:
If the microphones on your iPhone aren't working - Apple Support
What I would recommend in addition is to see if there is a difference if you call with facetime audio, or regular cellular.
If issue happens only with cellular I would recommend to call your carrier.
If issue persists on facetime audio, try a clean install.
You can try a clean install of your device after a factory reset:
First make sure you have a backup
How to back up your iPhone, iPad, and iPod touch - Apple Support
Then factory reset your device:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
And set it up without a backup. See if the issue persists.
If it still does not work it is a hardware issue and will need service:
Contact Apple for support and service - Apple Support
If that solved it there was a software issue. Try restoring the backup and see if it still works.
if that made the problem come back the backup is the problem
Good luck!
My mic on my iphone11 is not functioning when I make a call. Voice memo works video it works. I have tried all the tricks on this page, but no luck. Any advice?
