Front camera freezing/turning black on snapchat and instagram.

Do any of yall know why my apps might be doing this? My normal camera app works fine but anytime i switch cameras on snapchat or instagram it will freeze and if it doesnt do that, itll go black. Just started happening today. Im using an iPhone SE that was bought about a month or so ago. (I also dont know what topic to put this in, so in sorry if this is wrong)

Posted on Nov 27, 2020 8:38 PM

Reply
1 reply

Dec 5, 2020 12:06 PM in response to charrrles_

Hey there charrrles_,


Thanks for reaching out to Apple Support Communities. We understand that you're having some issues with your camera when using Snapchat or Instagram. We're happy to provide some assistance.


Since this does not occur on the Camera app and only when using third-party apps, make sure those apps are up-to-date:


Update apps or use automatic downloads


If the issue persists, we recommend contacting the developer of the apps for assistance:


How to contact an app developer


We hope this helps.


Have a great day!

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Front camera freezing/turning black on snapchat and instagram.

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