can't select 1440p for external monitor with MacBook Pro 2020

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Level 1

5 points

can't select 1440p for external monitor with MacBook Pro 2020

I'm trying to use my Asus VG27WQ 1440p monitor with my brand new MacBook Pro 2020. Frustratingly I can't scale the display in system preferences any greater than 1080p resolution. The hub and cable I am using to connect to the monitor works fine paired with my 4k TV. The monitor, cable, and hub are all 4k rated, so why can't I set the resolution to 1440p in MacOS? The monitor works fine at 1440p when hooked up to all my other devices, just not this new MacBook.

I have tried holding option when selecting scale, but still can't see any options greater than 1920x1080.

HELP! :(

MacBook Pro 13″, macOS 11.0

Posted on Nov 28, 2020 6:36 AM

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Answer 1

Top-ranking reply

FollowYourMap

Level 1

4 points

Jan 20, 2021 11:51 AM in response to Lock1975

I was unable to find a hub that supported 1440p resolution. Instead I purchased a hub that you can charge with. I use this hub for one port and use a usb-c to DisplayPort wire connected to the monitor for the other. This fixed my resolution issues.

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Answer 2

Lock1975

Level 1

4 points

Jan 20, 2021 12:03 PM in response to FollowYourMap

Thanks! You are right, my hub was the one giving me the problem.

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Answer 3

Jan 2, 2021 10:18 AM in response to Missy5937

I am having the same issues with my M1 MacBook Pro 13" and this same monitor. Has anyone had luck?

Thanks in advance for the help.

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Answer 4

Lock1975

Level 1

4 points

Jan 20, 2021 11:17 AM in response to Missy5937

I am having the same issues. I have a 2020 M1 MacBook Air.

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Answer 5

Lock1975

Level 1

4 points

Jan 20, 2021 11:43 AM in response to rutger272

Did you solve the issue? I am having the same difficulties.

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Answer 6

Missy5937

Community Specialist

Dec 5, 2020 3:03 PM in response to rutger272

Hello rutger272,

Thanks for using the Apple Support Communities. We understand that you have questions regarding the external display settings for your MacBook Pro. To make sure the information provided is accurate, would you let us know which specific MacBook Pro 2020 model you have?

Identify your MacBook Pro model - Apple Support

MacBook Pro 13" M1

MacBook Pro 13" Intel

MacBook Pro 16"

Check out, Use an external display with your MacBook Pro for basic information regarding setting up your MacBook Pro with an external display.

Best regards.

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can't select 1440p for external monitor with MacBook Pro 2020

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