No charger supplied

I purchased an iPhone 11 yesterday it has arrived with no plug socket and the lead won’t fit in any I already own as it is not an usb one - how am I supposed to charge my new phone. It also has not come with any earphones like my previous I phone 11.

iPhone 11, iOS 14

Posted on Nov 28, 2020 7:42 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 28, 2020 9:51 AM

See the following from the "What’s in the Box" section of Buy iPhone 11 - Apple


    • iPhone
    • USB-C to Lightning Cable


As part of our efforts to reach our environmental goals, iPhone 11 does not include a power adapter or EarPods. Included in the box is a USB‑C to Lightning cable that supports fast charging and is compatible with USB‑C power adapters and computer ports.


We encourage you to re‑use your current USB‑A to Lightning cables, power adapters, and headphones which are compatible with this iPhone. But if you need any new Apple power adapters or headphones, they are available for purchase.


1 reply
Question marked as Top-ranking reply

Nov 28, 2020 9:51 AM in response to chrissie209

See the following from the "What’s in the Box" section of Buy iPhone 11 - Apple


    • iPhone
    • USB-C to Lightning Cable


As part of our efforts to reach our environmental goals, iPhone 11 does not include a power adapter or EarPods. Included in the box is a USB‑C to Lightning cable that supports fast charging and is compatible with USB‑C power adapters and computer ports.


We encourage you to re‑use your current USB‑A to Lightning cables, power adapters, and headphones which are compatible with this iPhone. But if you need any new Apple power adapters or headphones, they are available for purchase.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

No charger supplied

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.