forgot Apple ID on Mac

locked out of my MacBook Air laptop Apple ID went back to previous owners Apple ID after reset and don't have a way of getting ahold of em

need help getting in and don't wanna lose my things on it but if I have too I will

MacBook

Posted on Nov 28, 2020 9:31 AM

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1 reply

Eric Root

Level 10

685,553 points

Nov 28, 2020 9:44 AM in response to chickfila2344

Did the former owner erase the computer and set it up again? If not, you need to do that to make it 'your' computer. Start with step 6.

Selling old Mac

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forgot Apple ID on Mac

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