reCAPTCHA Invalid Key Type

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Level 1

8 points

reCAPTCHA Invalid Key Type

Hello. I recently installed Google reCAPTCHA on my website. At first everything was fine, but now when I try to log in as Admin, I get the error message below. I read that this message could occur because http:// or https:// precedes my domain name in the Google reCAPTCHA account, but my domain name does not include the http/https precursor. I tried posting my problem in the Google reCAPTCHA help forum, but it doesn't look like anyone has posted or responded since 2019. I am unable to log into my website, and I don't know how to resolve problem. I would very much appreciate any assistance. Thank you!

MacBook Pro 15″, macOS 10.15

Posted on Nov 28, 2020 12:32 PM

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Answer 1

Nov 28, 2020 2:17 PM in response to MoonSkye1

What kind of website?

You could try using FTP to access your website and delete the Captcha plug-in or component to deactivate it.

Then reinstall after you've gained access and when you're more sure of the correct URL settings.

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Answer 2

Nov 28, 2020 4:30 PM in response to MoonSkye1

FTP is a different way of accessing a website than via the CMS's admin backend - it allows you in to see the files on the server that make your website work. Or sometimes depending on the hosts software you can access files on the server via cpanel or similar. If this is still a problem you might have to hire a web developer, or speak to your hosting provider to act as a locksmith to help you regain access.

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Answer 3

K Shaffer

Level 8

35,992 points

Nov 28, 2020 1:19 PM in response to MoonSkye1

There may be more (places to look if nothing else) given a search to sift through.

https://duckduckgo.com/?t=ffab&q=reCAPTCHA+google+help+for+admin+user&ia=web

While I've had a few issues with reCAPTCHA have none on any personal pages.

Sorry to say google sometimes lets stuff go & maybe drops them altogether.

Take care & good luck!🌞🐢

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Answer 4

MoonSkye1 Author

Level 1

8 points

Nov 28, 2020 4:08 PM in response to Bladerunner

It is WordPress site hosted by SiteGround. I can FTP from my computer to the site at SiteGround? I have FileZilla installed, but I'm still learning to use it. I'm very new to FTPing and making websites. I definitely need to delete the plug-in but need to get access which reCAPTCHA is blocking. Very ironic. I will see if I can find online how to FTP to my site. Thank you!

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Answer 5

MoonSkye1 Author

Level 1

8 points

Nov 28, 2020 5:43 PM in response to Bladerunner

OK maybe I'll reach out to SiteGround and see if they can get me back in. I'm so new to websites, I don't do well with the more technical aspects on my own. I'm not sure what's going on with the reCAPTCHA. This seems to be serious problem with the plug-in, unless I unknowingly did something wrong. But the first few days after I installed it, everything was fine. Thank you again for your help.

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Answer 6

MoonSkye1 Author

Level 1

8 points

Nov 28, 2020 5:44 PM in response to Bladerunner

I guess I'll list this as solved for now and try again later if I'm still unable to get it. I appreciate everyone'e help.

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reCAPTCHA Invalid Key Type

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