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Hi my iphone 11 is stuck on the Apple logo. I followed the steps and choose Update in iTunes and it seems the update was completed but my iphone still is stuck in the Apple logo.

Hi my iphone 11 is stuck on the Apple logo. I followed the steps and choose Update in iTunes and it seems the update was completed but my iphone still is stuck in the Apple logo.

iPhone 11, iOS 13

Posted on Nov 28, 2020 4:32 PM

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Question marked as Best reply

Posted on Nov 28, 2020 4:34 PM

see if this support article or video helps

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support



1 reply

Hi my iphone 11 is stuck on the Apple logo. I followed the steps and choose Update in iTunes and it seems the update was completed but my iphone still is stuck in the Apple logo.

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