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My iPad won’t charge or switch on

My iPad won’t charge or turn on. I’m using the same charging cable as when I bought it and have cleaned the charging port. It doesn’t want to do anything when I hold the home and lock button. Anyone got any suggestions?

iPad, iOS 10

Posted on Nov 28, 2020 5:04 PM

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Question marked as Top-ranking reply

Posted on Nov 28, 2020 5:47 PM

Here’s what to do If your iPad won't charge


is possible that your USB has small tear that you can’t see. This happened once to me. I switched to different USB and this worked.


the reason your iPad won’t turn on - is probably in need of charge and has gone to 0% battery.




7 replies

Nov 29, 2020 8:28 AM in response to Natcterryt

Just wanted to check. Good that you tried different outlets.


You're using iOS 10, right? This is iPad a 4th gen?


When was last time you used it?


Also when you held the home and lock button: Did you hold long enough? Sometimes it can take a little long, 30-40 seconds.


At this point, if your iPad still won’t power on or charge, take your iPad, charging cable, and charging adapter to an Apple Retail Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support and see if they have any ideas.


My iPad won’t charge or switch on

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