Hello. I just bought new iPhone 12 pro but I couldn’t copy all my data from my old iPhone 7. I tried to activate it from iTunes but it says that activation could not be obtained from the device. I’m from Ukraine and inserted my Ukraine SIM card, it works fine on new phone, I got internet but still can’t activate it in iTunes. What to do?
iPhone 12 Pro, iOS 14
Hello oleksandr182,
Welcome to Apple Support Communities!
We understand that you're unable to activate your iPhone 12 from iTunes it says activation could not be obtained from the device. We're happy to help out!
Try the steps in the article below for help with getting your phone activated.
If you can't activate your iPhone
Specifically this:
If you still can't activate your iPhone, contact Apple Support."
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!
Activating new iPhone 12 pro
