Sidecar Authentication Error

I'm attempting to use my iPad Pro as a sidecar for my MacBook Pro, but when I select the iPad from the laptop's Airplay menu I get the error:


Unable to connect to "Steve's iPad.

The iCloud account does not use two-factor authentication.


I've checked in Password & Security on the iPad and Two-Factor Authentication is enabled. My usual first step would be to toggle it off and back on but it's greyed out, and some searching has revealed that, if you've been using two-factor authentication (as I have), you can no longer turn it off. Two-factor authentication for Apple ID – Apple Support


Any suggestions?

iPad Pro 9.7-inch WiFi

Posted on Nov 28, 2020 7:50 PM

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2 replies

Dec 6, 2020 10:58 AM in response to Erroll

Hello Erroll,


Welcome to Apple Support Communities!


We understand that when attempting to use Sidecar you're getting an error message unable to connect to Steve's iPad. We're happy to help!


Let's make sure that you're meeting all the Sidecar requirements.


"Sidecar system requirements

Sidecar requires a compatible Mac using macOS Catalina or later and a compatible iPad using iPadOS 13 or later.


Additional requirements


For additional information for setting up and using Sidecar check out this article:

Use your iPad as a second display for your Mac with Sidecar


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!



Dec 6, 2020 8:17 PM in response to Matthew.S81

Thanks for the reply. I had done all that homework before I tried to run Sidecar. After I posted, I kept trying and it again failed but with a different error message (I forget what it said). I eventually got it working—sorry I forget the steps—and the take away is that something was wrong but neither of the error messages was accurate about what it was. I'm not used to this level of inaccuracy but I guess Sidecar isn't one of Apple's major products and hasn't had the level of development that goes into most of their products..

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Sidecar Authentication Error

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