Can't play my own video!
Why am I getting this message when I try to play a video from my Photos?... "Cannot Play Video: Photos cannot play this video because the resource is unavailable."
MacBook Air 13″, macOS 10.15
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Why am I getting this message when I try to play a video from my Photos?... "Cannot Play Video: Photos cannot play this video because the resource is unavailable."
MacBook Air 13″, macOS 10.15
OK - that suggests your macbook storage is full, or close to full.
What do you see when you click "manage storage"?
Setting optimise mac storage should remove full size images and videos from your mac and only store them in iCloud. BUT it might not be able to start this process if there is insufficient space.
Before we do anything else - I have to check. Are ALL your images and videos stored in iCloud? Do you also use an iphone to take pictures/videos? Can you check at www.icloud.com
(Log in with your apple id and click the photos icon to check everything is there)
OK - that suggests your macbook storage is full, or close to full.
What do you see when you click "manage storage"?
Setting optimise mac storage should remove full size images and videos from your mac and only store them in iCloud. BUT it might not be able to start this process if there is insufficient space.
Before we do anything else - I have to check. Are ALL your images and videos stored in iCloud? Do you also use an iphone to take pictures/videos? Can you check at www.icloud.com
(Log in with your apple id and click the photos icon to check everything is there)
Hi
Have you enabled "optimise mac storage" in iCloud settings? This error normally occurs because the full size video is not on your mac. It should download when needed - but
(Here is mine - "updated just now")
Thank you. It looks like I did not have "optimize mac storage" checked, but I have checked it now. Here's what my status says at the bottom of my All Photo view...
Can't play my own video!