Hi chelseahensley,
We understand that you're running into an issue renewing your Apple Music student subscription, and we'd like to get you some help with that.
Please check out the "How to reverify your student status" section of the following page for the exact steps to reverify your student status: Get an Apple Music student subscription
If you continue to run into an issue when using those steps, we'll need to get you in touch with UNiDAYS support. You can find the link to contact their support team in the "Get help with your UNiDAYS account" section of the above article.
We hope that helps. Take care!