Horizontal green line iPhone 12 pro camera

iPhone 12 Pro Max, iOS 14

Posted on Nov 29, 2020 10:09 AM

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5 replies

Dec 7, 2020 6:07 AM in response to Jstarman

Hello Jstarman,


Thank you for posting in Apple Support Communities.


We see exactly what you are referring to in the photo you shared. We’d like to help get you pointed in the right direction for assistance with your iPhone 12. It appears the green horizontal line is showing on the display as you are preparing to take the picture, is that right? (We are seeing the Camera app open, not the Photos app?)


Is this the first time that you have seen this in the Camera app?

Are you seeing this green line on images you've taken and reviewed in the Photos app?

Are you seeing this green line as you work with any other apps on your iPhone?


The resource below will help you address this issue.

 

If the camera or flash on your iPhone, iPad, or iPod touch isn't working


If the issue persists, please reply back to this thread and we'll do our best to help you!


Take care!

Dec 7, 2020 8:38 AM in response to Jstarman

Hi Jstarman,


You are welcome, we’re happy to do all we can help out.


Have you tried to restart your iPhone following the steps found in Restart your iPhone?


What about other apps that use the camera? Do you still see this green line? 


Are there any software updates needed on your iPhone? See Update your iPhone, iPad or iPod touch if needed.



Just reach back out if this behavior continues.


Have a great day!

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Horizontal green line iPhone 12 pro camera

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