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Downloads won't work on Origin

hi guys

my wife is using Sims4 on her mac and it works fine. However recently she purchased some update and there is no way in **** to have it installed. While Origin app is open i can find expansion pack and it shows as owned. However, in order to use it i need to download it first. And this is where problems starts. When clicking download nothing happens. I've googled possible resolutions and nothing works. Tried deleting the cash, reinstalling game and Origin. Started system in safe mode. Tried root access to origin app. nothing works.

Anyone had this same problem and found the solution?

thanks

Posted on Nov 29, 2020 1:01 PM

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Question marked as Top-ranking reply

Posted on Nov 29, 2020 1:19 PM

talked to EA support and it's a bug on their side. quick fix for those with similar issue:

open Origin -> Preferences -> Client update -> disable option to participate in Origin technical previews.

Restart Origin and it's all fine now.

1 reply

Downloads won't work on Origin

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