I am not able to erase my iPad without entering my Screen Time password

When I try to erase my iPad it says I need to enter my Screen Time password, which I forgot. In the article it says to go to "Change Screen Time Passcode" then press "Forgot Password" but I do not see the "Forgot Password" button. Please help.

iPad Air, iPadOS 14

Posted on Nov 29, 2020 11:40 PM

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Question marked as Top-ranking reply

Posted on Nov 30, 2020 8:05 AM

If you have forgotten the ScreenTime passcode, one of the two procedures outlined within this link should resolve the problem:

If you forgot your Screen Time passcode - Apple Support


If your iPad is capable of supporting iPadOS 13.x, you should update to the most current version before attempting to resolve a forgotten ScreenTime passcode. The most recent iPadOS updates have introduced a new mechanism whereby a forgotten ScreenTime passcode can be reset without wiping the iPad.


To reset a forgotten ScreenTime passcode on older versions of iOS/iPadOS, the iPad must be reset “as new”, losing all locally stored data. In this situation, you’ll not be able to restore your data from an iCloud or iTunes backup - as the forgotten passcode is integral to the backup.


I hope this information is helpful to you in successfully resetting your forgotten passcod

2 replies
Question marked as Top-ranking reply

Nov 30, 2020 8:05 AM in response to um500

If you have forgotten the ScreenTime passcode, one of the two procedures outlined within this link should resolve the problem:

If you forgot your Screen Time passcode - Apple Support


If your iPad is capable of supporting iPadOS 13.x, you should update to the most current version before attempting to resolve a forgotten ScreenTime passcode. The most recent iPadOS updates have introduced a new mechanism whereby a forgotten ScreenTime passcode can be reset without wiping the iPad.


To reset a forgotten ScreenTime passcode on older versions of iOS/iPadOS, the iPad must be reset “as new”, losing all locally stored data. In this situation, you’ll not be able to restore your data from an iCloud or iTunes backup - as the forgotten passcode is integral to the backup.


I hope this information is helpful to you in successfully resetting your forgotten passcod

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I am not able to erase my iPad without entering my Screen Time password

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