Hello,
I just bought the new Macbook Air. I am trying to connect my logitech mouse MX anywhere 2S but it does not work.
Here is what I see when I try to connect it to the bluetooth :
Does anyone know what to do in that case ?
MacBook Air 13″, macOS 11.0
I have an M1 Mac and an MX Anywhere 2s and 3 and experienced the same issue, but I found a workaround:
Fortunately, Logitech MX Mouses all come with a Logitech Unifying Receiver in the box – it looks like a small thumb drive. Plug this into your computer and connect your mouse to it using the Logi Options app. Your mouse will behave the same as it would over Bluetooth.
If you lost yours, you can buy a replacement for around $14 online or at a store like Best Buy or Staples. If you can't find one in store, you can buy a cheap Logitech mouse which will come with a receiver; this is sometimes even cheaper.
Hope this helps!
I have an M1 Mac and an MX Anywhere 2s and 3 and experienced the same issue, but I found a workaround:
Fortunately, Logitech MX Mouses all come with a Logitech Unifying Receiver in the box – it looks like a small thumb drive. Plug this into your computer and connect your mouse to it using the Logi Options app. Your mouse will behave the same as it would over Bluetooth.
If you lost yours, you can buy a replacement for around $14 online or at a store like Best Buy or Staples. If you can't find one in store, you can buy a cheap Logitech mouse which will come with a receiver; this is sometimes even cheaper.
Hope this helps!
I just got a new M1 mini for Xmas. My MX Anywhere 2 mouse wouldn't connect via Bluetooth. Ran the 11.1 update and then it connected just fine.
Hopefully Logitech gets the software recompiled for the Apple Silicon. I'm just using the Apple control panel for now as I didn't want to run the Logitech app in Rosetta.
Hi etienneflorent,
Thanks for coming to Apple Support Communities for help today with connecting a Logitech mouse to your new MacBook Air.
It sounds like you are properly connecting the mouse via Bluetooth: Use an Apple wireless keyboard, mouse, or trackpad with Mac.
It's possible there is a compatibility issue between this third-party mouse and Big Sur or even Apple Silicon if this is the type of MacBook Air you just purchased.
We'd advise checking with Logitech to see if there is a firmware update required to connect with your Mac.
Have a fantastic day!
Ok thanks for your answers. What mouses are then compatible with the new Macbooks ?
etienneflorent,
Thanks for getting back to us. While we aren't certain of any compatible third-party mouses right now, the Magic Mouse 2 Is definitely still compatible.
Cheers,
I have the same problem with my new M1 air.
It's very annoying..
How long to wait for a solution?
Hi MichaelB2019,
Logitech is aware of the issue. As they have released MacOS 11.0.1 (Big Sur) SW update, combined with the fact that my MacBook Pro 2018 w. Big Sur has no issue, it certainly seems to be an M1 issue - and not Big Sur.
See here: https://support.logi.com/hc/en-us/articles/360025297893
Can't connect my MX Anywhere 2S mouse to my new Macbook Air M1
