Newsroom Update

The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Files app crashes when copying files

How to fix the issue regarding the Files app. It crashes everytime I copy a video from google drive location to my iPad location.

iPad Air, iPadOS 14

Posted on Nov 30, 2020 9:54 AM

Reply
Question marked as Best reply

Posted on Nov 30, 2020 10:36 AM

You may have more success using a third-party File Manager App. You’ll find many in the App Store - but a few have good reputation and following.


File Browser - Document Manager

https://apps.apple.com/gb/app/filebrowser-document-manager/id364738545


FE File Explorer: File Manager

https://apps.apple.com/gb/app/fe-file-explorer-file-manager/id510282524


Both of the above have the equivalent “Pro” versions. If considering either, you’d be well advised to check which version is more suitable for your needs before purchasing.

Similar questions

1 reply
Question marked as Best reply

Nov 30, 2020 10:36 AM in response to Jed1379

You may have more success using a third-party File Manager App. You’ll find many in the App Store - but a few have good reputation and following.


File Browser - Document Manager

https://apps.apple.com/gb/app/filebrowser-document-manager/id364738545


FE File Explorer: File Manager

https://apps.apple.com/gb/app/fe-file-explorer-file-manager/id510282524


Both of the above have the equivalent “Pro” versions. If considering either, you’d be well advised to check which version is more suitable for your needs before purchasing.

Files app crashes when copying files

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.