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icloud photos

so my daughter created a new apple id on her phone (she had been sharing with her dad)

once she created it and it prompted her to do a back up only 200 pictures downloaded she has her pictures stored on the old account and has optimize photos checked because she has 11,000+ pictures and videos. how do we now transfer those photos to her new apple Id and have them back on her phone and in the right albums


iPhone 8 Plus

Posted on Nov 30, 2020 12:09 PM

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Question marked as Top-ranking reply

Posted on Nov 30, 2020 12:46 PM

To download the photos from the prior account, she needs to sign back into iCloud using the old ID. Then ensure Optimization is turned off in Settings/Your Name/iCloud/Photos. After the sync completes, make sure full resolution photos are on the device. Then when signing out of iCloud, if asked whether she wants to retain data, choose yes. 

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Question marked as Top-ranking reply

Nov 30, 2020 12:46 PM in response to loridrdh

To download the photos from the prior account, she needs to sign back into iCloud using the old ID. Then ensure Optimization is turned off in Settings/Your Name/iCloud/Photos. After the sync completes, make sure full resolution photos are on the device. Then when signing out of iCloud, if asked whether she wants to retain data, choose yes. 

icloud photos

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