Can’t use iPad due to VPN authentication pop up

All of a sudden, I’m receiving a pop up asking for VPN authentication information. I can’t access ANYTHING on my iPad now. I looked into trying to do a factory reset, but I can’t get past the pop up to do the things required for the reset. Soooo frustrating.

iPad, iOS 10

Posted on Nov 30, 2020 2:42 PM

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1 reply

sberman

Level 10

272,436 points

Nov 30, 2020 3:02 PM in response to JPericone

Settings > General > VPN = "off"

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Can’t use iPad due to VPN authentication pop up

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