My iPhone 7 Plus is stuck on a white screen and a black apple logo no status bar how can I reset it when the phone is frozen

Question

My iPhone 7 Plus is stuck on a white screen and a black apple logo no status bar how can I reset it when the phone is frozen

How can I get my iPhone 7 Plus to reset when it’s stuck on a white screen with a black apple logo and no status bar? It’s been frozen for several hours.

iPhone 7 Plus

Posted on Nov 30, 2020 6:24 PM

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Answer 1

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frazzm737

Level 9

55,164 points

Nov 30, 2020 6:49 PM in response to yasminefromantioch

Try these links...

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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Answer 2

Nov 30, 2020 7:36 PM in response to frazzm737

Thank you. I appreciate your response and time. I called apple support which led me to the community forum because I can’t get to the restore mode it’s frozen in start up on a white screen with the black apple logo. No status bar

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My iPhone 7 Plus is stuck on a white screen and a black apple logo no status bar how can I reset it when the phone is frozen

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