Storage error
Good afternoon,
Sorry for my English
I am from Ukraine (it is Ukrainian language on screenshots)
I have an iPhone 11 64 GB
I bought it in retail Apple Store last year, which is located in Philadelphia, PA.
The main problem is that every day I have an error that it is not enough storage on my iPhone, it is full.
I have already deleted a lot of important information from my device.
I have cleaned a cache
And still there is a lot of trash in the section “Other”, (as you can see on the screen shot total is 5,61 GB)
I don’t understand what is going on
I don’t want restore my iPhone and set up it as a “new iPhone” without restoring it from reservation data copy.
When try to delete some photos and videos, sometimes it doesn't work.
Some times it works, but only for a couple of days. Then the storage section "Other" grow, and free storage is not available.
I have lost a lot on information.
iPhone occured an error and sudenly deleted some data history on different messengers.
Why I pay 750$ for this product and have such a big problem?
What is the solution?
I have a receipt, original box
Also I can provide you an IMEI an SN.
If it is possible contact me
My e-mail: kvochak.s@gmail.com
Cell phone number is +380502283635 (Viber/iMessage/WhatsApp)
We do not have an official Apple Support in Ukraine, but I need to contact with you.
Thank you
Stanislav
iPhone 11, iOS 14