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After updating OS to Big Sur on my MacBook Pro, the 'replied email' curly arrow icon next to the email in my Mail inbox no longer links to the replied email if I wish to find that email reply. How can this be activated again please?
MacBook
In Mail V14.0 and Big Sure 11.1 the curved area is not a link but just an indication that that email had been relplied to.
If you click anywhere on the email listing on the left it will show all of the emails in that conversation.
This is the Mail setup I'm using:
Hello GautamRH and welcome to Apple Support Communities. It looks like no one has responded to your question. Here are a couple things that might help others answer your question:
What happens when you click on the Replied icon just to the left of a message to which you've replied? is it just unresponsive? Is this true for all messages or just some? Is this an iCloud account or is it an account from a different provider?
Cheers.
Thnx Old Toad, but clicking just shows me the content of the mail. I've "Organise by Conversation" turned off. When I turn it on, I indeed can see the whole conversation including my reply but I've to search for it.
I don't want Organise by Conversation, it's gives me the feeling I loose control.
In previous versions clicking the curved arrow brought me directly to the relevant reply, perfect! Apparently Apple has changed that.
The only solution I have found so far is to go to View > Show Related Message when you have the relevant email selected in a folder. The related/replied message will display on the window of the current selected email in your folder. Not the same as the simple one-step clicking on the curved arrow, but a usable alternative for now.
When you click on the Replied icon just to the left of a message, nothing happens (other than selecting that message if it's not already displayed). It happens for all messages and I have an iCloud account.
This was a very handy feature in previous versions of Mail. Many users want it back. How hard can that it be to do? Come on Apple; admit you deleted this feature inadvertently and put it back in.
I have the same problem. The Replied icon just to the left of a message is unresponsive and this is trie for all messages. It is an iCloud account.
I hope someone can give me an answer.
Is this the right place to ask Apple to restore this feature?
https://www.apple.com/feedback/mail.html
Thank you.
I have this problem too on my iMac 2017 27" with Big Sur v-11.0.1. It was working prior to the upgrade to Big Sur.
Agree. I have exactly the same problem and wish to see the curved arrow working as a link to the reply. I am surprised this does not affect many more people.
Same here, and I agree that this was a very handy feature in previous versions of Mail.
Is there still someone at Apple knowing that people have to do real work with their computers?
Thanks, I have just done this. Let's hope it is taken seriously!
Would be helpful if everyone sends their feedback and request to restore the feature through this link too.
I've just send a request too, let's hope it helps.
'Replied Email' Icon Doesn't Find Replied Emails
