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User profile for user: careylc65
careylc65 Author
User level: Level 1
4 points

iPhone could not be updated error code 10

why can't I restore my iPhone? It's locked and I cannot disable

iPhone 8, iOS 14

Posted on Dec 1, 2020 8:52 AM

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1 reply
User profile for user: karina184
karina184
User level: Community Specialist

Dec 8, 2020 6:47 AM in response to careylc65

Hello careylc65,


Thanks for reaching out in Apple Support Communities. We understand that you’re having trouble updating your iPhone, you’re getting error 10. We’re happy to help. A backup is recommended before you update to secure your data.


Check out the following support articles: 


iOS update and restore errors


If you're using a Mac to update:


How to update the software on your Mac


If you're using a PC or a Mac with Mojave 10.14 or earlier:


Update to the latest version of iTunes


Cheers!

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iPhone could not be updated error code 10

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