iPhone could not be updated error code 10

why can't I restore my iPhone? It's locked and I cannot disable

iPhone 8, iOS 14

Posted on Dec 1, 2020 8:52 AM

Reply
1 reply

Dec 8, 2020 6:47 AM in response to careylc65

Hello careylc65,


Thanks for reaching out in Apple Support Communities. We understand that you’re having trouble updating your iPhone, you’re getting error 10. We’re happy to help. A backup is recommended before you update to secure your data.


Check out the following support articles: 


iOS update and restore errors


If you're using a Mac to update:


How to update the software on your Mac


If you're using a PC or a Mac with Mojave 10.14 or earlier:


Update to the latest version of iTunes


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone could not be updated error code 10

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.