Hello, today I received an email from my Uni with a file which I clicked and the page didn’t load. At all. I tried to load the attachment trough my macbook but it didn’t safari didn’t load it either. My question is do I infected both my phone and my computer or that the pages didn’t load means I didn’t get the virus.
ps. I received a second email from my uni telling me the first one was containing a virus
iPhone XS, iOS 13
idk1468 wrote:
Hello, today I received an email from my Uni with a file which I clicked and the page didn’t load. At all. I tried to load the attachment trough my macbook but it didn’t safari didn’t load it either. My question is do I infected both my phone and my computer or that the pages didn’t load means I didn’t get the virus.
ps. I received a second email from my uni telling me the first one was containing a virus
Recognize and avoid phishing messages, phony support calls ...
If you suspect you have installed adware/malware:
>System Preferences>Profiles click into it and then remove all the suspicious things from the list. (This Preference pane will not be present if no profiles found.)
Adware Removal Guide—Manual removal of : http://www.thesafemac.com/arg-identification/
or
Try running this trusted utility https://www.malwarebytes.com/mac/
also Verify you are not using SOCKS proxy:
>System Preferences>Networks>Advanced>Proxy uncheck the box
Adware/malware launch daemons can set SOCKS proxies without user participation.
(SOCKS is an Internet protocol that exchanges network packets between a client and server through a proxy server.)
In General—
Power Cycle your router
Disable any VPN or Proxy servers you are using
Uninstall all third party apps that are Cleaners/Optimizers/Anti-Virus
Do a safe boot if necessary https://support.apple.com/en-us/HT201262
Thank you very much, I followed the instructions, and finally installed the MalwareBytes and it showed nothing. I think my device is safe. Thank you again
Virus
